Returns & Exchanges
At DeadAir, we want to ensure your streetwear fits your lifestyle perfectly. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in the original packaging, ensuring all original tags and labels are intact to qualify for a full refund.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
